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Shop Safely at the Riverwalk

June 13, 2020 - July 31, 2021

Below are the guidelines we’re following to ensure the safety of our employees and customers at The Outlet Collection at Riverwalk.


Operating Hours: Monday – Saturday: 10:00 AM – 7:00 PM / Sundays: 10:00 AM – 6:00 PM *Individual Store Hours May Vary.

Capacity Limit: 100% occupancy

Safe Operating Procedures for Customers:

Face Coverings– Fully vaccinated individuals entering the facility are not required to wear a face mask. Any individuals not fully vaccinated are asked to continue wearing a face mask and practice social distancing until they have been fully vaccinated. Some stores may still require a face mask to enter their store. Disposable face masks are available at the Security Office on Level A.

Hand Sanitizer – Hand sanitizer dispensers, touchless wherever possible, will be placed at key guest entrances and high contact areas such as elevator and escalator landings and stairway landings.

Common Areas that will remain closed to the public:

  • Children’s Play Area

Curbside Pickup

We chose the Curbside Pickup location with safety in mind. Below are the protocols we ask all customers to adhere to when picking up an order from the Riverwalk Curbside Pickup Location. (Pickup location is at Loading Dock B. A helpful map can be found HERE.)

All Riverwalk mall employees, staff and vendors are required to adhere to the following guidelines listed out on https://ready.nola.gov/incident/coronavirus/safe-reopening/

For questions or concerns, call our Security team at (504) 522-9088.

500 Port of New Orleans Place